What We Offer

Based on the customer needs and the stage in the life of the project we offer the following services:

• Evaluation of the existing customer service solution, be it one that uses touch tone or Voice Technology

• Contextual analysis of business goals and user needs and specifications of high-level requirements for the application or the service

• Detailed design of the application, the grammars, and the Voice User Interface

• Oversight of implementation through close collaboration with the development organization

• Production of audio prompts and integration with speech synthesis

• Voice User Interface testing

• Application monitoring and tuning

Our Working Model

Our customers already have, either in-house or through their vendors, the necessary expertise in computing and in telecommunications. We bring the expertise in Voice Technology. We work collaboratively with your internal organization and your existing vendors to ensure the success of the Voice Application.